1. Introduction
Goldenly LLC (“Goldenly,” “we,” “us,” or “our”) operates the Goldenly web application at app.goldenly.app and the website at goldenly.app (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
By using Goldenly, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Information You Provide
- Account information: Name, email address, business name, and password when you create an account
- Profile information: Home base address, profile photo, and business details you add to your profile
- Location data: Location names, addresses, photos, notes, and scouting information you add to your library
- Client board data: Client names, session dates, location selections, and style guide information
- Payment information: Billing details processed securely through Stripe — we never store your full card number
- Communications: Messages or feedback you send to us
Information Collected Automatically
- Usage data: Pages visited, features used, time spent in the app
- Device information: Browser type, operating system, device type
- Log data: IP address, access times, error logs
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Goldenly Service
- Process your subscription payments through Stripe
- Send you account-related emails including confirmation, billing, and product updates
- Respond to your support requests
- Improve and develop new features
- Comply with legal obligations
- Protect against fraud and abuse
4. How We Share Your Information
We do not sell your personal information. We share your information only in these circumstances:
- Service providers: We share data with Supabase (database), Stripe (payments), and Vercel (hosting) who help us operate the Service under strict data protection agreements
- Client boards: Location information you choose to share via a client board link is accessible to anyone with that link until it expires
- Legal requirements: We may disclose information if required by law or to protect our rights
- Business transfers: If Goldenly is acquired, your information may be transferred as part of that transaction
5. Data Storage and Security
Your data is stored securely on Supabase servers. We implement industry-standard security measures including encryption in transit and at rest. However no method of transmission over the internet is 100% secure.
Your location photos and files are stored in Supabase Storage. We retain your data as long as your account is active.
6. Your Rights
You have the right to:
- Access your personal data at any time through your account settings
- Correct inaccurate information in your profile
- Delete your account and associated data by contacting us at hellogoldenly@gmail.com
- Export your data by contacting us at hellogoldenly@gmail.com
- Opt out of marketing emails using the unsubscribe link in any email
California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
Utah residents (UCPA): You have the right to access, delete, and obtain a copy of your personal data.
7. Cookies
We use cookies and similar technologies to maintain your session and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features.
8. Third Party Services
Goldenly integrates with:
- Supabase — database and authentication
- Stripe — payment processing
- Vercel — hosting
- Canva — optional style guide links you provide
We are not responsible for the privacy practices of these third parties.
9. Children's Privacy
Goldenly is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the app. Your continued use of Goldenly after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data please contact us:
Goldenly LLC
Email: hellogoldenly@gmail.com
Website: goldenly.app
Salt Lake City, Utah
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